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Frequently Asked Questions
FAQ's

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Limo Service Frequently Asked Questions (FAQ's)

Where do you start when trying to figure out what limo company will work for you? Having good reviews is a good place to start, but to truly find the excellent car service companies that supply the best limo services your should be asking the tougher questions.

Top Questions & Answers For South Bay Sedan & Limo Service

Click on any of the quesitons below to revel the answer.

All rides must be pre arranged and can be done by phone: (408)-314-7374, email: southbay@southbaysedan.com, or with 6 hours advanced notice our online reservation system can also be used.

To avoid sticker shock after your ride is completed, your confirmation will show all the fees included ahead of time. Prices include: 15% recommended gratuity, fuel cost, late night or early morning fees, possible airport & toll fees, and PUC taxes.

Only fees not included would be additional parking (Note: airport parking already included), and possible wait time.

We carry multiple booster seats, rear facing, and forward facing car seats. Just let us know ahead of time when making your reservation by phone or email. The online reservation system has a car seat requirement section.

Every California operator should have a California PUC permit, ours is TCP-24958. We are also required to have a city business license, ours is in San Jose, CA. Each major airport SFO, SJC, & OAK also have their own requirements for permits.

California PUC minimum insurance requirements are $750,000. We carry $1,500,000 on our policy with Philladelphia Insurance on our smaller vehicles. Vehicles that have 9 or more will be with our trusted affiliates and will have a minimum policy of $5,000,000. The PUC also requires us to have a workers compensation insurance policy in place, ours is through Applied Underwriters.

Our chauffeurs are prescreened in the interview, pre-hiring, and training process. Which is composed of a phone, and a face to face interviews. Recent DMV printout sent to insurance for approval. Then new hires must pass a drug and alcohol test, and placed on DMV random drug test pull notice. Finally the chauffeurs can begin training. This is composed of chauffeur training video and testing. Real driving test to check for safety and smoothness. Chauffeurs will also be taken to all major airports to do a walk through on the rules and regulations of each airport. A thorough background check is also required, checking for criminal activity, and credit history.

No, South Bay Sedan & Limo Service is a smoke free fleet.

Chartered Services - Cancellations for charter services within 72 hours will be charged full amount, if prior to the 72 hours 1/3 of the amount of the final contract will be charged. All deposits are NON refundable.

Cancellations for airport, seaport, & point to point transfer reservations need to be a minimum of 4 hours notice prior to service to avoid cancellation fees.

Last minute time changes need to be at least 2 hours in advance to avoid wait time fees.

Accredidations

GCLA logo
Three Best Rated logo
Best Limo service in San Jose

South Bay Sedan & Limo Service

2033 Gateway Place, #536
San Jose, CA 95110
(408)-314-7374
(650)-465-6900
southbay@southbaysedan.com
TCP-24958