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South Bay Sedan & Limo Service - Service Agreement

  1. SERVICE CHANGE & CANCELLATIONS. If for any reason, you could not locate the chauffeur, call the dispatcher at 650-465-6900 to avoid being billed as a no-show. Do not leave your location without communicating with our dispatcher.
  2. Cancellations for charter services within 72 hours will be charged full amount, if prior to the 72 hours 1/3 of the amount of the final contract will be charged.
  3. Cancellations for airport, seaport, & transfer reservations need to be a minimum of 4 hours notice prior to service to avoid cancellation fees.
  4. Last minute time changes need to be at least TWO hours in advance to avoid wait time fees.
  5. All deposits are NON refundable.
  6. South Bay Sedan & Limo Service is not responsible for service delayed or not rendered due to Mother Nature or circumstances beyond our control.
  7. Company is not liable in the event of mechanical breakdown while on route and will only be responsible for making up lost time at a mutually agreed date.
  8. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law.
  9. Any fines will be paid for by the customer.
  10. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
  11. It is Illegal to stand through the sunroof. Smoking is not permitted in vehicles.
  12. A Wait time of $1 per minute will apply after the first 15 minutes of prearranged time described on the run sheet.
  13. An Airport Wait time of $1 per minute will apply after 1 hour for domestic flights gate time & 1.5 hours after international flights gate time.
  14. Not responsible for articles left in the vehicle.
  15. Balances to be paid to the driver on the run date after the run if not on account.
  16. Vehicles cannot be loaded beyond seating capacity.
  17. Miscellaneous charges may include but not limited to: Early morning/late night fees, extra stops (depending on the distance), tolls and extra parking (over allowed time frame), waiting time charges for passenger delays and lost baggage (receipt for extra charges will be provided so that you can submit it along with your claim to the airline or your travel agent).
  18. Gratuity is discretionary, and can be adjusted up or down or taken out at the customers request.
  19. Rates are subject to change without notice.
  20. Thank you for your business.

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1020 Commercial St., #101
San Jose, CA 95112

TCP-24958